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welcome to our old site


as of march, 2005, we have moved to the all new
www.empirisoft.com
 

rip, our beloved, circa 1998 version, for eternity here at
old.empirisoft.com 

if you ended up here via mistake or crazy link, please let us know.  in the meantime, feel free to stroll our gardens and take in all the refreshing empirisoft days of yore

   namaste  



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If you have found an internal problem with one of our software products, please fill out and submit the following bug report form. We will usually respond within 24 hours.

If you would like to suggest new features or other improvements to any of our software packages please visit our suggestions page.  We really read these!


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Please be as specific as possible when describing the problem.  Although the more detail the better, feel free to fill out as many or as few of the fields as you like.  We can usually respond within 24 hours.

  1. What application are you using?
    Other:
  2. What version are you running? (click About in the Help menu of the program)

  3. What operating system are you using?

  4. Please enter a brief one-line description of the problem:

  5. If the problem is replicable, please list the steps required to cause it.  If you can't replicate the problem, please tell us anything you can about the circumstances under which the problem occurred.

  6. If the problem causes any error messages to appear, please write down the exact text displayed and enter it here:


  7. Please provide us with the following information in case we need to contact you:
Name:
Email:


We may need to contact you for more information, such as if we have trouble reproducing the problem you describe.


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Copyright © 1997-2003 Empirisoft. All rights reserved. MediaLab Research Software and DirectRT are trademarks of Empirisoft. All other products mentioned are registered trademarks or trademarks of their respective companies.  Sales inquiries should be directed to sales@...com.  Questions, suggestions, software bugs, and other feedback should be directed to support@...com. Last modified: Friday September 12, 2003.